Answers to All Your Questions About Planning a Trip to Morocco

Make Your Trip to Morocco a Reality: Your Travel Agency's FAQ

Our travel agency‘s FAQ page is designed to answer all your questions about planning a trip to Morocco. Whether you‘re wondering what the best time of year to visit is or where to find the most delicious food, we‘ve got you covered. From transportation advice to top attractions and more, you can find the answers to all your needs here. With our help, your Morocco vacation can be a dream come true!

What services do you provide?

Our Morocco Travel Agency provides Tailor-made Morocco Tours and a comprehensive range of services including transportation, accommodations, and more.

How experienced are your agents?

Our team of experienced agents has years of knowledge and experience in planning and executing perfect trips to Morocco.

Can I customize my trip?

Absolutely! We offer tailored packages to suit every traveller’s needs, so you can create the perfect trip for you.

Are your prices competitive?

Yes! Our agents work hard to provide you with the best possible services and prices, so you can enjoy your journey without breaking the bank.

What is your customer satisfaction policy?

At Our Travel Agency, we are committed to providing you with the best possible experience. We strive for 100% customer satisfaction and want you to be happy with every aspect of your trip.

Is my personal information secure?

Yes. We take great care to protect the privacy of our customers and ensure that their data is kept secure. We use encryption technology to ensure that all transmitted data is secure and we do not sell or distribute customer data to third parties.

How can I get in touch with you?

You can contact us by phone, email, or through our website. We are always happy to answer any questions you may have and help you plan your perfect trip to Morocco!

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfer.

What is your cancellation policy?

Cancellations must be made at least 48 hours prior to the start of your trip, otherwise a full or partial charge may be imposed depending on the circumstances. Please note that refunds are not guaranteed and are subject to our discretion.

What type of insurance do you recommend?

We strongly recommend that all our customers purchase appropriate travel insurance for their trips. Travel insurance can cover a variety of unforeseen circumstances including missed flights, medical emergencies, and lost or stolen luggage.

Do you offer group discounts?

Yes, we offer special group discounts for groups of 10 or more. Please contact us for more information.

Are there any age restrictions for your tours?

Our tours are suitable for all ages, however please note that for certain activities such as camel rides, there may be age limits. Please contact us for more information.

Do you offer 24/7 support?

Yes, we provide 24/7 customer service for all your travel needs. Our team is always available to answer your questions and provide assistance whenever needed.

Are your tours private or group tours?

We offer both private and group tours depending on your preference. Private tours are tailored to your exact needs while group tours are a great way to explore Morocco with like-minded travellers.

How do I book a tour with you?

You can book your tour directly through our website or by contacting us via phone or email. Our team of experienced agents will be happy to assist you in planning and booking your perfect trip.

What is included in the tour packages?

All our tour packages include accommodation, transportation, activities, and local guides. Please contact us for more information about what is included in each specific package.

Where do I pick up my tour?

The exact pick-up locations and times will be determined based on your individual itinerary. In most cases, you will be picked up at your hotel/Riad in the morning. Please contact us for more details.

Can I book a tour outside of regular working hours?

Yes, we can accommodate requests for tours outside of our regular business hours. Please contact us for more information.

Do you offer any discounts or promotions?

Yes, we often have special offers and discounts available. Please contact us for more information or keep an eye on our website and social media pages and subscribe to our newsletter for the latest news.

What is the best time of year to visit Morocco?

The best time to travel to Morocco usually depends on what you would like to do, see, and experience in the country. Generally, April to October is the peak season as temperatures are more mild, but this is also when you can expect larger crowds and higher prices. If youre looking to explore Morocco in a more leisurely and budgetfriendly way, it may be more advantageous to travel during the winter months (November to March) when temperatures can still be quite pleasant.

Are tipping and gratuities expected in Morocco?

Tipping is not necessary, but it is greatly appreciated by many service providers in Morocco. Generally, tips of up to 1015% are welcomed in most sectors, such as guides, restaurants and hotels. However, please note that the amount of tip you wish to give is entirely a personal preference and not mandatory.

What language is spoken in Morocco?

Berber & Arabic are the official languages of Morocco, but many Moroccans also speak French and Spanish. In larger cities, English is often spoken by locals, particularly in the hospitality and tourism industry.

Are there any safety precautions I should take when travelling to Morocco?

Generally, Morocco is considered a safe destination to visit. As with any international trip, we advise our customers to exercise caution and use common sense when travelling abroad. We also recommend familiarizing yourself with local laws before your trip and avoiding large crowds and demonstrations.

What are the most popular tourist attractions in Morocco?

Morocco is home to many stunning attractions and cities. Some of the most popular tourist attractions include Chefchaouen, the Blue City, Marrakech‘s Jemaa elFnaa Square, the Sahara Desert, Ait Ben Haddou, and Casablanca.

What activities can I do in Morocco?

There are a variety of activities to experience in Morocco, such as exploring the markets and medinas of the major cities, trekking in the Atlas Mountains, taking a camel ride in the Sahara Desert, visiting historical sites, and enjoying the beautiful beaches.

Can I take photographs of people in Morocco?

As a general rule, it is considered polite to ask for permission to take someones photograph in Morocco. However, it is important to be respectful of local customs and cultural sensitivities. If you wish to take photos of locals, be sure to always ask permission and respect their wishes if they decline.

Are there any places I should avoid travelling to in Morocco?

While most areas of Morocco are safe for visitors, we advise that you exercise caution when travelling and always research the areas you plan to visit. It is recommended to avoid travelling alone in remote areas and to be mindful of your belongings as pickpocketing can be an issue in some of the larger cities.

What is the local currency of Morocco?

The local currency in Morocco is the Moroccan Dirham (MAD). Dirhams are available for exchange in currency bureaus, banks, and ATMs. Credit cards are widely accepted but cash is still the preferred method of payment in many places.

Are there any cultural customs I should be aware of in Morocco?

There are certain cultural customs you should be aware of when travelling to Morocco. Modest and respectful dress is expected in public places, particularly in religious sites. Additionally, avoid public displays of affection, as this is considered contrary to local customs.

What is the best way to get around Morocco?

The best way to get around Morocco depends on your individual preferences and itinerary. Generally, travelling by bus or train is the cheapest option, while renting a car or taking a taxi are more comfortable options. You can also book private tours with our travel agency to explore in a convenient and hasslefree way.

Are there any health concerns I should be aware of when travelling to Morocco?

We recommend that travelers take certain precautions when visiting Morocco to stay healthy and safe. Make sure to drink plenty of water, use sunscreen and insect repellent, and get vaccinated against common diseases. Additionally, be mindful of what you eat and drink to avoid foodborne illnesses.

What is the best way to stay connected when travelling in Morocco?

Morocco has good mobile phone coverage and offers SIM cards from various major carriers, as well as prepaid 3G cards. You can also find free WiFi in most cafes and hotels. Alternatively, you may wish to purchase an international roaming package from your provider before you travel.

Is it easy to find vegetarian or vegan food in Morocco?

Yes, vegetarian and vegan food is widely available throughout Morocco. Traditional Moroccan cuisine is based around vegetables, with many dishes featuring olive oil, garlic, onion, and spices. Additionally, there are many restaurants and cafes offering vegetarianfriendly options such as falafel, couscous, tagines, and salads.

Is tap water safe to drink in Morocco?

It is generally not recommended to drink tap water in Morocco, as it may contain bacteria that could make you ill. We recommend drinking bottled or filtered water instead.

Are there any special holiday celebrations in Morocco?

Yes, there are many cultural and religious holidays celebrated in Morocco throughout the year. Some of the most popular holidays include Ramadan, Eid alFitr, and Eid alAdha. Additionally, various festivals take place throughout the year, such as the Houara Moussem and the Rose Festival.

Are there any local delicacies I should try in Morocco?

Absolutely! Morocco is home to many delicious dishes and desserts. Be sure to try staples such as tajine and couscous, as well as traditional pastries like baklava and briouats. For drinks, try some freshlysqueezed orange juice or Moroccan mint tea.

Are the locals friendly and welcoming to foreigners in Morocco?

Yes, generally locals are very welcoming and friendly to foreigners. People in Morocco are known for their hospitality and are always willing to help visitors. When travelling in Morocco, be sure to greet people with a smile, learn a few phrases in Arabic, and respect local customs and traditions.

What items should I bring with me on my trip to Morocco?

We recommend that travelers bring the necessary items for their trip, such as passport and other identification documents, proof of accommodation, comfortable clothes, sunscreen and insect repellent, a small first aid kit, and appropriate currency. Additionally, it is always a good idea to bring a few items that will help you stay connected while travelling, such as a mobile phone and a laptop.

Are there any restrictions on photography in Morocco?

Generally, it is acceptable to take photographs while visiting tourist attractions and landmarks. However, it is always polite to ask permission before taking photos of people or inside religious sites. Additionally, avoid taking photographs of military or government buildings, as this may be considered illegal in some areas.

What is the best way to experience Moroccan culture?

The best way to experience Moroccan culture is to explore the country and see it firsthand. Visit busy markets, explore the stunning mosaics and architecture, stay in a traditional Moroccan riad, and sample the delicious cuisine. Additionally, you may wish to attend a cultural event or festival such as the Gnaoua Festival or the Marrakech Marathon.